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Federal Holidays

The office will be closed in observance of the following federal holidays.

  • New Year's Day: Monday, January 1.
  • Birthday of Martin Luther King Jr.: Monday, January 21.
  • Birthday of George Washington (President's Day): Monday, February 18.
  • Memorial Day: Monday, May 27.
  • Independence Day: Thursday, July 4. - Office will be open on a modified schedule on July 3 (11:00 am - 3:00 pm)
  • Labor Day: Monday, September 2.
  • Columbus Day: Monday, October 14.

Holiday Support

The office will close on December 21, 2018 at 2:00 pm for the Christmas Holiday. We will reopen on January 2, 2019 at 10:00 am. If support is needed during closure visit our homepage and click on the Live Chat on right-hand side of homepage. Although we may not answer immediately, we will reach out when possible to provide remote support.

You can also submit a trouble ticket here on the portal.

Thank you and have Happy and Safe Holiday Season.


Each customer will be verified before support is provided using the Active List.

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